At lodi29, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the lodi29 platform, in full compliance with Philippine data privacy law.
Your Privacy, Our Responsibility: lodi29 is committed to protecting the personal information of every Filipino player who uses our platform. This Privacy Policy is prepared in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.
1.1 This Privacy Policy ("Policy") describes how lodi29 ("lodi29," "we," "us," "our") collects, uses, discloses, stores, and protects personal information obtained from individuals ("you," "Player," "User") who access or use the lodi29 website at lodi29.net and all associated services, games, and features (collectively, the "Platform").
1.2 By registering an account on lodi29 or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal information as described herein.
1.3 This Policy applies to all personal information collected through the lodi29 Platform, whether provided directly by you, collected automatically through your use of the Platform, or obtained from third parties in connection with the provision of our services.
1.4 This Policy should be read together with lodi29's Terms & Conditions, which govern your use of the Platform and are incorporated herein by reference.
2.1 For the purposes of the Data Privacy Act of 2012 and applicable Philippine data protection regulations, lodi29 acts as the personal information controller in respect of the personal data collected through the Platform.
2.2 lodi29 is responsible for ensuring that personal information is processed in accordance with this Policy and applicable Philippine law. If you have any questions or concerns about how lodi29 handles your personal data, please refer to Section 14 (Contact & Complaints) of this Policy.
3.1 Information You Provide Directly. When you register for a lodi29 account or use our services, we may collect the following categories of personal information:
3.2 Information Collected Automatically. When you access and use the lodi29 Platform, we automatically collect certain technical and usage information, including:
3.3 Information from Third Parties. lodi29 may receive personal information about you from third-party identity verification providers, payment processors, fraud prevention services, and regulatory authorities, where permitted by applicable Philippine law.
4.1 lodi29 uses the personal information we collect for the following purposes:
5.1 lodi29 processes your personal information on the following legal bases under the Data Privacy Act of 2012:
6.1 lodi29 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. lodi29 may share your personal information with the following categories of recipients, strictly as necessary for the purposes described in this Policy:
6.2 All third parties with whom lodi29 shares personal information are required to handle such information in accordance with applicable Philippine data privacy laws and lodi29's data processing requirements.
Note: lodi29 will never share your personal information with third parties for their own direct marketing purposes without your explicit consent.
7.1 lodi29 retains your personal information for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
7.2 In general, lodi29 retains account and transaction records for a minimum of five (5) years following the closure of your account, in compliance with Philippine anti-money laundering regulations and PAGCOR requirements.
7.3 Where personal information is no longer required for the purposes for which it was collected and no legal obligation requires its continued retention, lodi29 will securely delete or anonymise such information.
8.1 lodi29 implements appropriate technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, loss, or destruction. These measures include, but are not limited to:
8.2 While lodi29 takes all reasonable steps to protect your personal information, no method of electronic transmission or storage is completely secure. lodi29 cannot guarantee the absolute security of your data. You are responsible for maintaining the confidentiality of your lodi29 account credentials and for notifying lodi29 immediately if you suspect any unauthorised access to your account.
8.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, lodi29 will notify the National Privacy Commission (NPC) and affected individuals in accordance with the requirements of the Data Privacy Act of 2012 and NPC regulations.
9.1 lodi29 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and support security and fraud prevention functions. Cookies are small text files stored on your device when you visit the lodi29 website.
9.2 lodi29 uses the following categories of cookies:
9.3 You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the lodi29 Platform. For strictly necessary cookies, disabling them may prevent you from accessing certain features of the Platform.
10.1 Under the Data Privacy Act of 2012, you have the following rights in relation to your personal information held by lodi29:
10.2 To exercise any of the rights listed above, please contact lodi29's data privacy team using the contact details provided in Section 14 of this Policy. lodi29 will respond to all valid requests within a reasonable timeframe and in accordance with the requirements of the Data Privacy Act of 2012.
10.3 lodi29 may need to verify your identity before processing certain requests to ensure that personal information is not disclosed to unauthorised individuals.
How to Exercise Your Rights: Send your data privacy request to lodi29's support team at [email protected]. Please include your full name, registered email address, and a description of your request. We aim to acknowledge all requests within 72 hours.
11.1 The lodi29 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. lodi29 does not knowingly collect personal information from individuals under the age of 21.
11.2 If lodi29 becomes aware that personal information has been collected from a person under the age of 21, lodi29 will take immediate steps to delete such information and close the associated account. Any winnings associated with an underage account will be forfeited.
11.3 If you are a parent or guardian and believe that your child has provided personal information to lodi29, please contact us immediately using the details in Section 14 so that we can take appropriate action.
12.1 lodi29 uses player data, including gaming activity, deposit patterns, and session behaviour, to support its responsible gaming programme. This includes identifying players who may be exhibiting signs of problem gambling and proactively offering responsible gaming tools and support.
12.2 Where a player activates a self-exclusion or requests account closure for responsible gaming reasons, lodi29 will retain a record of that request and use it to prevent the player from re-registering during the exclusion period. This processing is carried out in the player's vital interests and in compliance with PAGCOR's responsible gaming guidelines.
12.3 lodi29 may share relevant player data with PAGCOR or other regulatory authorities where required to comply with responsible gaming obligations under Philippine law.
12.4 For more information on lodi29's responsible gaming tools and resources, please visit the lodi29 Responsible Gaming page.
13.1 lodi29 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. The most current version of this Policy will always be available on the lodi29 website at lodi29.net/privacy-policy.
13.2 Where changes to this Policy are material, lodi29 will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. Your continued use of the lodi29 Platform following notification of any changes constitutes your acceptance of the updated Policy.
13.3 We encourage you to review this Policy periodically to stay informed about how lodi29 is protecting your personal information.
14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or lodi29's handling of your personal information, please contact our data privacy team:
14.2 Email: [email protected]
14.3 lodi29 aims to acknowledge all privacy-related enquiries within 72 hours and to resolve them within a reasonable timeframe. For formal data privacy complaints, lodi29 operates a structured complaints handling process. Details are available from our customer support team.
14.4 National Privacy Commission (NPC). If you are not satisfied with lodi29's response to your privacy complaint, you have the right to lodge a complaint directly with the National Privacy Commission of the Philippines. The NPC is the independent regulatory body responsible for administering and enforcing the Data Privacy Act of 2012 in the Philippines.
Six pillars that define lodi29's commitment to every Filipino player's data privacy and security.
All data transmitted between your device and lodi29 is protected by SSL/TLS encryption. Your financial details, identity documents, and account credentials are encrypted at rest and in transit.
lodi29 processes all personal data in accordance with Republic Act No. 10173 (Data Privacy Act of 2012) and the regulations of the National Privacy Commission (NPC).
lodi29 never sells, rents, or trades your personal information to third parties for their own marketing purposes. Your data is used only to provide and improve lodi29's services to you.
Access, correct, or request deletion of your personal data at any time. lodi29 honours all data subject rights under Philippine law and responds to requests within a clear, published timeframe.
Identity documents submitted for KYC verification are handled with the highest level of care. lodi29 uses trusted verification partners and strict access controls to protect your sensitive ID information.
lodi29 is upfront about what data we collect, why we collect it, and who we share it with. No hidden data practices, no surprise uses of your information – just clear, honest communication.
Your data is safe, your privacy is protected, and your gaming experience is fair. Join the lodi29 community and enjoy the best online casino games in the Philippines – all in PHP.
21+ For players 21 years and older only. Gambling is addictive. Know when to stop.